Forum


TF Mail Unsubscribe link

James Waterfall
6%
Posts: 6
  • TF Mail
September 24, 2025

I have set up the unsubscribe link in a hidden menu, set up the option in TFmail and inserted into a newsletter in the preview mode when the link is clicked I get this error message Class "TechFry\Library\View\JForm\TfFieldset" not found

Joomla Fry
100%
Posts: 1118
September 24, 2025

Thank you for informing about this issue.

Please update the component. This should be now fixed.

James Waterfall
6%
Posts: 6
September 24, 2025

Thanks for the rapid reply, now i get this error message View not found [name, type, prefix]: unsubscribeotpkey-62169984000, html, site. I am following the link from the actual email received by the subscriber

Joomla Fry
100%
Posts: 1118
September 24, 2025

The issue seems to be in the smart tag used. Please recheck the tag that should be {UNSUB}

The unsubscribe link should be entered in the Component Options > Format Tab > Unsubscribe Link

If the problem still exists, please mail the admin credentials to mail@joomlafry.com

I need to investigate at the site level.

Thank you

James Waterfall
6%
Posts: 6
September 24, 2025

mail sent

James Waterfall
6%
Posts: 6
September 24, 2025

Thankyou now working

Login to Reply